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Built for African Businesses

Power your business on WhatsApp.

Never miss a customer.

WazaBolt is your AI business assistant on WhatsApp. It answers customer questions, shares products and prices, captures orders and hands conversations to your team when needed.

  • Quick Setup

    In minutes, not days

  • Works on WhatsApp

    No app for customers

  • Human Takeover

    Step in any time

  • English, French & Pidgin

    Replies in their language

A smiling shop owner in a colourful head wrap checks customer messages on her phone
MJ

MJ Fashion

Online

Hi, do you have this dress in size L?

10:24

WazaBolt AI

Yes! We have it in size L. The price is 15,000 FCFA. Would you like to place an order?

10:24

Robe en wax dress

Robe en wax

15,000 FCFA · Size L

Order Now
Yes please! 🙏

10:25

WazaBolt AI

Great! I'll help you with your order.

10:25

Demo conversation
The problem

Your customers are messaging. Are you answering?

For most African businesses, WhatsApp is the shop front. But one person can't reply to every message, all day, every day.

  • You're busy serving

    Customers message while you're with someone else — and they don't wait long.

  • Messages get buried

    Customer chats sit between family groups and suppliers until they're forgotten.

  • Same questions, every day

    “How much?” “Where are you?” “Are you open?” — typed by hand, again and again.

  • Nobody replies at night

    Customers who message at 22:00 buy elsewhere by morning.

  • Leads go cold

    A slow reply is a lost customer. They simply message the next shop.

  • Orders slip through

    Order details spread across chats and voice notes are easy to miss.

How it works

Live in four steps

No new app for your customers, and no technical team needed.

  1. 01

    Connect your WhatsApp

    Connect your business WhatsApp account to WazaBolt through Meta's official WhatsApp Business Platform.

  2. 02

    Add your business

    Add products, services, FAQs, prices and policies. This is the only information the AI answers from.

  3. 03

    Let WazaBolt respond

    Customers message your business as usual. WazaBolt replies in English, French or Pidgin — whichever they write in — and captures orders.

  4. 04

    Take over anytime

    Jump into any conversation from your dashboard. Automation pauses until you hand it back.

How a message travels

  1. Customer
  2. WhatsApp
  3. WazaBolt
  4. Your business
Features

A business assistant, not just a chatbot

WazaBolt handles the routine work so you and your team can focus on the customers who need a person.

  • Answer Customers

    AI handles repetitive customer questions, any time of day.

  • Share Products

    Customers discover your products and verified prices in the chat.

  • Capture Orders

    Turn conversations into structured orders your team can fulfil.

  • Manage Customers

    Keep every customer's details, history and preferred language organised.

  • Human Takeover

    A staff member can take over any conversation at any time.

  • Business Knowledge

    Teach WazaBolt your FAQs, services and policies.

  • Analytics

    Understand conversations, customers and orders.

Planned Mobile Money payments Voice notes More African language packs
See it in action

Real answers from your real data.

Before WazaBolt replies, it checks your catalogue, stock and prices. Every answer comes from information you've given it — never guesswork.

Your team can take over this conversation at any moment.

Example conversation for illustration.

SM

Sarah M.

via WhatsApp
AI Online
Automation is replyingTake over

Automation log

  • Waiting for a message…

Perfect for all types of businesses

If your customers message you on WhatsApp, WazaBolt can help.

Your dashboard

Not just a chatbot. Your whole WhatsApp business.

Conversations, customers, orders and performance in one place — from your laptop or your phone. When automation hands a chat to you, you'll know straight away.

Good morning, MJ 👋

Here's what's happening with MJ Fashion today.

AI OnlineMJ

Conversations

124

12%from yesterday

Customers

83

8%from yesterday

Orders

17

24%from yesterday

AI Resolution

78%

6%from yesterday

Aïcha B. is now in Human Mode

Refund request — WazaBolt paused and handed the chat to your team.

Recent conversations

  • Sarah M.

    Do you have this dress in size L?

    10:24AI Online
  • Jean-Paul K.

    What are your opening hours on Sunday?

    10:12AI Online
  • Aïcha B.

    I want a refund for my order

    09:58Human Mode
  • Marie T.

    Je veux passer une commande.

    09:47AI Online

Latest orders

  • #1042 · Robe en wax · L

    15,000 XAF

    New
  • #1041 · Sac en cuir

    22,500 XAF

    Confirmed
  • #1040 · Foulard ×2

    8,000 XAF

    Delivered

Most-asked products

  • Robe en wax

    15,000 XAF

    Asked 18× today

  • Sac en cuir

    22,500 XAF

    Asked 11× today

  • Foulard imprimé

    4,000 XAF

    Asked 7× today

New customers

  • SM

    Sarah M.

    Douala
  • BN

    Brice N.

    Yaoundé
  • CE

    Clarisse E.

    Buea

Dashboard preview with example data.

Multilingual from day one

Your customers write the way they speak. WazaBolt understands.

Customers switch between English, French and Pidgin — sometimes in one message. WazaBolt detects the language of every message, remembers each customer's preference and replies in your chosen style.

  • Automatic detection

    Every message is checked for English, French and Cameroonian Pidgin — no menus for customers.

  • Mixed messages understood

    “Bonjour, how much for dis robe?” is understood as one question, not three.

  • Customer preferences

    Ask once — “reply in English please” — and WazaBolt remembers it for that customer.

  • Your response style

    Choose the tone, formality (vous or tu), emoji and reply length for your business.

Same question, three languages

  • EN

    How much is delivery to Bonamoussadi?

  • FR

    C'est combien la livraison à Bonamoussadi ?

  • Pidgin

    How much una di take for deliver for Bonamoussadi?

Pidgin replies can be switched off per business — WazaBolt then answers Pidgin messages in English.

Pricing

Simple plans in FCFA

Start free. Upgrade when your customers keep WazaBolt busy.

  • Free

    Try WazaBolt with your own business number.

    0 XAF/month

    50AI conversations / month

    Start Free
  • Starter

    For small shops and solo businesses.

    10,000 XAF/month

    500AI conversations / month

    Choose Starter
  • Recommended

    Business

    For busy teams answering customers every day.

    25,000 XAF/month

    2,000AI conversations / month

    Choose Business
  • Pro

    For high-volume businesses and multiple agents.

    50,000 XAF/month

    5,000AI conversations / month

    Choose Pro

Every plan includes

  • Automated replies on your business WhatsApp
  • Products, prices, FAQs and policies
  • Human takeover at any time
  • Customer and order records
  • Replies in English, French and Pidgin

AI usage is metered — no “unlimited” surprises.

Each plan includes a monthly number of AI conversations. When you reach your limit, automatic replies stop and new messages wait for your team in the dashboard — nothing is lost. You can upgrade at any time.

FAQ

Questions, answered

Ready to stop missing customers?

Power your business on WhatsApp. Give every customer a fast, reliable answer — day and night, in their language.